Shipment Processing Time
All orders are processed within 24 hours depending on the payment method used and stock availability. International orders may take 24 to 48 hours to process. Please check your countries laws before ordering. See terms and conditions.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number where available. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Three Five is not responsible for any customs and or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. For goods damaged in transit please report within 24 hours along with 3 photographs and brief description.